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PulseOnline Internet
Banking Terms and Conditions
1. Definitions
For the purpose of these Terms and Conditions: “Internet Banking”
means use
of a computer to connect you to Pulse Credit Union via the Internet
and to facilitate transactions and the obtaining of account information.
“BPAY” means an electronic payments scheme whereby you can make
payments to participants in the BPAY scheme who are Billers. “Biller”
means an organisation participating in BPAY which will receive BPAY
payments. “Transfer” means a transfer of funds from your account
held with the Credit Union to either:
a. an account of another credit union member.
b. an account held at another financial institution.
c. another account held by you with the credit union.
“You” means the Member subscribing to the NetTeller Internet Banking
Service.
“Credit Union” means Pulse Credit Union Limited.
2. Access and Authorisation
2.1 The Credit Union will issue you with an initial password to
access the NetTeller Internet Banking System. The system will require
you to change this password (between 5 and 9 characters) chosen
by yourself. You should not divulge this password to any person
or allow any person to watch you enter or hear your password.
2.2 You must notify us as soon as possible if you become aware of
any unauthorised use of your password or if you suspect your password
has become known to someone else. You will be liable for any misuse
of the system up until the time of notification.
2.3 The use of the password will constitute authority to the Credit
Union to carry out a range of transactions permitted from time to
time in respect of your accounts with the Credit Union.
2.4 As the Internet Banking transaction details are confirmed by
e-mail, you should not provide third parties with access to your
e-mail address.
3. Security
3.1 The Credit Union will take reasonable precautions as may be
necessary to ensure that the information concerning your accounts
transmitted by them through Internet Banking will remain confidential
and protected from unauthorised access by means to that information.
4. Liability
4.1 The Credit Union shall incur no liability whatsoever for any
delay in acting or failing to act on any function specified by this
service.
4.2 You are liable for all transactions carried out by you, or by
anybody carrying out a transaction with your authority, regardless
of when the transaction is processed to your account. You are liable
for all transactions and other losses caused by unauthorised use
of your access code or password.
4.3 You are not liable, however, for losses that are caused by the
fraudulent or negligent conduct of employees or agents of the Credit
Union or any organisation involved in networking arrangements or
any Biller.
4.4 With respect to BPAY payments: Pulse Credit Union Limited will
not be responsible:
a. For any payments not being made due to any of the conditions
set out between BPAY and the Biller company;
b. For any payment not being made due to any condition of the agreement
of
arrangement between the Biller and yourself or for any payment not
being made for any other reason;
c. For any delay in receipt of a payment by a Biller;
b. If a Biller fails to credit payment to you even if it has been
debited to your Pulse Credit Union savings account.
5. BPAY Payments
5.1 BPAY payments can be made from your at call savings account/s
by either calling the Telephone Banking service or from the NetTeller
Internet Banking facility.
5.2 Insufficient Funds
a. For payment requests to be made, the nominated savings account
must have sufficient available funds at the time the payment request
is made to meet the
amount of the payment or it will not be made.
b. Members who would like a payment made that has previously failed
due to insufficient available funds will need to make another payment
request via the BPAY facility.
5.3 Cut off times
a. The BPAY cut off time is 3.00 pm Eastern Standard time Monday
to Friday (except public holidays).
b. Where a successful payment request is made WITHIN the Credit
Union’s normal business hours (8:45 am to 4:45 pm) but after the
designated BPAY cut off time set by Pulse Credit Union (3:00 pm),
the account will be debited at the time the payment request is made
but the amount debited will not be sent to the Biller until after
the BPAY cut off time on the following working day.
c. Where a successful payment request is made OUTSIDE the Credit
Union’s normal business hours (8:45 am to 4:45 pm) or on a weekend
or public holiday, the account will be debited at start of business
on the next working day and the amount debited will not be sent
to the Biller until after the BPAY cut off time on that following
working day. N.B. The funds will be held as uncleared until debited
to the account.
d. A BPAY payment instruction is irrevocable after the cut off time.
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