Redicard access

A Pulse Credit Union Redicard gives you access to your savings account 24 hours a day, 7 days a week. Redicard is accepted at over 11,000 Automated Teller Machines (ATMs) and more than 450,000 Electronic Funds Transfer Point of Sale (EFTPOS) outlets throughout Australia.

Your Pulse Credit Union Redicard is attached to your S1 on call account. If you have a S2 or other S type accounts under the same member number and wish to access the funds, simply telephone Pulseline or log onto www.pulsecredit.com.au and transfer funds from your other account into your S1 account.

Pulseline and Internet Banking are available 24 hours a day 7 days a week. The Pulseline number is (03) 9349 5166 for Melbourne and local areas, for country Victoria and interstate callers 1800 033 435.

How to apply

Click here to download an application form

Simply complete the application form and drop it in at any of our branches or post or fax to Head Office.

You should receive your PIN (Personal Identification Number) and card within 5 working days. These will arrive separately by mail and can only be sent to your residential address for security reasons.

It is important that your PIN number is not carried with your card. We suggest you memorise the PIN and destroy it. It is the responsibility of members to keep their PIN secretive at all times. Your PIN should not be disclosed for any reason.

Terms and Conditions

It is a requirement of this credit union that you read and understand the terms and conditions of use for your Redicard.

Fees and Charges

Some Fees and Charges apply after the allocated number of free transactions, please refer to our Fees and Charges Brochure. If you do not have a copy of the terms and conditions brochure, please telephone (03) 9347 9588 and we will send a copy to you.

Click here to view the Fees and Charges

Daily Transaction Limits

Your Redicard has a transaction limit of $600 per day in total by ATM or EFTPOS.

Please Note: Balances are not available from ATM’s until you have made your withdrawal. Telephone PulseLine for an up to date account balance prior to making your withdrawal or alternatively log onto www.pulsecredit.com.au

What to do if your Redicard is Lost or Stolen

Report the matter immediately to the Card Hotline Service which operates 24 hours a day, 7 days a week. You will also need to contact Pulse Credit Union during our business hours to organize a replacement card.

Redicard Hotline Number is 1800 224 004

You should also notify the Credit Union immediately, if the loss occurs during business hours on (03) 9347 9588.

Please keep this telephone number handy or remember to look for it on our web site www.pulsecredit.com.au or it is in the Yellow Pages under Credit Union.